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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Whiteside

Laura Whiteside

October 11, 2024

5  out of  5
rating by Laura Whiteside
"Joe did an amazing job with my auto policy. Saved big $$ switching to State Farm!"
We responded:
"Thank you so much for the review, Laura!! We really appreciate you giving us the opportunity to be your insurance agency, and we're happy that we were able to provide competitive pricing. Thank you again!"
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Natalie Stencil

April 3, 2024

5  out of  5
rating by Natalie Stencil
"Nancy G. Is awesome! Always so friendly and willing to help."
We responded:
"Thank you so much for the review, Natalie!! We have an amazing team, and Nancy G is a huge part of that! We really appreciate your kind words, and for working with us."
Profile photo of Chris Stiner

Chris Stiner

March 16, 2024

5  out of  5
rating by Chris Stiner
"Had a nice meeting with Jessup on Wednesday. He went through all of my policies that I currently have in-depth. He also was able to answer all of the questions that I had in regards to my policy's and other policies I could invest in. He was able to break them down in a way that I could understand and comprehend while showing options and different approaches on new policies. I would highly recommend checking them out if you haven't already. They've taken care of me at State farm Union Grove for almost two decades!"
We responded:
"Thank you so much for the review, Chris! It was awesome getting to sit down with you, and it's always a pleasure getting to talk to another veteran. Thank you for being a customer, and thank you for everything you do for the Combat Veteran's Motorcycle Association."
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Danielle Smith

February 6, 2024

5  out of  5
rating by Danielle Smith
"I just recently switched to Jessup and his team but I have to say Nancy was so amazing and helpful with me even though they weren't my agent, took time to even research my situation which is why I switched to them, because that's how State farm should be about their customers! Thanks again Nancy for taking the time and taking care of me!"
We responded:
"Danielle, thank you so much for the review, we really appreciate it! We're so happy that you entrusted us with your insurance needs, and we're here if you and your family need anything! Thank you again!"
Profile photo of Sarah Campbell

Sarah Campbell

January 23, 2024

5  out of  5
rating by Sarah Campbell
"Bobby helped save me a lot of money by switching to State Farm, he made the process extremely easy and quick. Would highly recommend him."
We responded:
"Thank you very much for the review, Sarah! We love hearing feedback from our amazing customers. Welcome to State Farm, and we're very thankful that you entrusted us with being your insurance agency!"
Profile photo of Larry Mueller

Larry Mueller

June 8, 2023

5  out of  5
rating by Larry Mueller
"Jessup and crew got me everything I needed in a timely manner. Thank you, Larry & Lisa Mueller"
We responded:
"Thank you so much for the review, Larry and Lisa! It was great sitting down with y'all, and catching up. I hope your new vehicle treats you well, and we're here if you need absolutely anthing!"
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Theresa Veselka

June 7, 2023

5  out of  5
rating by Theresa Veselka
"So pleasant! Informative and attentive to my required needs!"
We responded:
"Thank you so much for the review, Theresa!! We’re very excited to have you as a member of State Farm family, and we look forward to working together for years to come!"
Profile photo of Linda Berger

Linda Berger

May 23, 2023

2  out of  5
rating by Linda Berger
"Very disatisfied with my claim and handling of my claim."
We responded:
"Hi Linda, I’m so sorry to hear about your claims experience. We’ve been working very hard with our Claims Department to get our customer’s taken care of to the highest standard. I’ll be more than happy to discuss this further with you, so we can get this resolved! Again, I’m very sorry for your experience and that you feel this way."
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Lisa Willis

May 19, 2023

5  out of  5
rating by Lisa Willis
"Excellent customer service! Always working hard for their customers!"
We responded:
"Thank you so much for the review, Lisa! We love working with the Willis family!"
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Melissa Wandrey

March 8, 2023

5  out of  5
rating by Melissa Wandrey
"We love our agents , Nancy and Jessup are amazing! We use them for all of our insurance needs and couldn't be more pleased with their professionalism and the way they treat us like family!! I highly recommend this amazing team with small town charm!!"
We responded:
"Thank you so much for the amazing review, Melissa! We absolutely love doing business with you and Chris! If there's ever anything we can do for y'all, we're always one call away. Here's to many more years of running our businesses in this wonderful small town!"
Profile photo of Melba Wright

Melba Wright

March 1, 2023

5  out of  5
rating by Melba Wright
"On time, given good explanation of present policy’s not hurried."
We responded:
"Melba, it's always a pleasure having you in our office! Thank you for your continued support. You've been with our office for over 25 years and we don't take that lightly. Thank you very much!"
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Daniel

February 14, 2023

5  out of  5
rating by Daniel
"Jessup and his team is ready to help. Jessup is knowledgeable friendly not pushy and a great guy. Thank you for your help!"
We responded:
"Daniel, thank you so much for the kind review! We're very excited to have you and your family as policyholders, and we're here if you need absolutely anything!"
Profile photo of Charmaine Clowney

Charmaine Clowney

May 6, 2022

5  out of  5
rating by Charmaine Clowney
"Excellent service! Very knowledgeable and most importantly, outstanding customer service and very caring. They always treated me like a family member."
We responded:
"Charmaine, thank you so much for the review!! We were so thankful to have you as a customer! Enjoy the warm weather, but please don't forget about us up here in Wisconsin. Thank you again!"
Profile photo of John Kurhajec

John Kurhajec

February 3, 2022

5  out of  5
rating by John Kurhajec
"As a customer for 30 plus years, I would also like to say what a pleasure it has been to work with such an outstanding staff. Personal service is very important to me, so when I call or stop in the office, I am always assured of being greeted and helped by a real person whom I know and trust."
We responded:
"Thank you very much for the review, John!! We wouldn’t be where we are today it wasn’t for “customers” like you. Thank you for trusting us, and being such a great person! We look forward to seeing you and your amazing family!"
Profile photo of Chandler Brimley

Chandler Brimley

January 20, 2022

5  out of  5
rating by Chandler Brimley
"The easiest and most confident switch I've ever made. Jessup found me big savings while providing even better coverage than I had before. He answered all my questions and explained everything clearly and kindly. I've never felt more at home than while working with this office. I'm confident and happy with my coverage, the rate and my new agency! Thanks for making my move to WI and StateFarm the best one yet!"
We responded:
"Thank you so much for the review, Chandler! We love hearing this from our customers, and we're beyond excited to continue to work with you and your family! We hope you absolutely love Wisconsin, and we're here if you need anything."
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Alissa Schneider

October 1, 2021

5  out of  5
rating by Alissa Schneider
"Jessup and the Nancy’s were extremely helpful when it came to answering questions and issuing life insurance policies for both my sister and I. Not only is the environment friendly and welcoming, the Union Grove State Farm team is very knowledgeable and understanding. I would definitely recommend Jessup Fredrick to anyone looking for any sort of insurance needs!"
We responded:
"Thank you so much for the review, Alissa!! It was an absolute pleasure working with you and your sister. If there’s anything you need, we’re always here for you!"
Profile photo of Samantha Lyn

Samantha Lyn

September 27, 2021

5  out of  5
rating by Samantha Lyn
"Jessup was incredible to work with. He was friendly and personable the entire time. We were able to find a life insurance policy at a great price. Highly recommend his service!"
We responded:
"Thank you very much for the review Samantha!! It was an absolute pleasure getting to work with you, and I’m so excited to have you and your husband insured with us!"
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Chrystal Johnston

August 25, 2021

5  out of  5
rating by Chrystal Johnston
"I had the pleasure of working with Allison who was awesome. The overall customer service, attention to detail and follow-up surpassed my expectation since good customer service is hard to come by these day. State Farm is great company and I plan to use them for all future policies."
We responded:
"Thank you very much for the review Chrystal! We take great pride in our customer service, and are beyond excited to have you and your family working with us for years to come!"
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Ted Westendorf

August 11, 2021

5  out of  5
rating by Ted Westendorf
"Jessup is great! Helped me out with home and auto insurance and saved me a bunch of money! Very professional, personable and easy to work with."
We responded:
"Thank you very much for the review Ted!! It was great working with you, and a little Packers talk always helps keep the conversation moving! I hope you and your family absolutely love the new home, and I look forward to working with you for years to come."
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Amy Bobylak

June 12, 2021

5  out of  5
rating by Amy Bobylak
"Jessup is very personable and knowledgeable. Great to work with and very responsive!"
We responded:
"Thank you so much, Amy!! I look forward to working with you, your family, and the community for years to come!"
Profile photo of Lori Ratkovec

Lori Ratkovec

June 10, 2021

5  out of  5
rating by Lori Ratkovec
"Jessup is great to work with. He is very knowledgeable and helpful!"
We responded:
"Thank you very much, Lori! It was awesome getting to meet you and Ryan! If there’s anything y’all need please feel free to reach out to me or the team at any time!"
Profile photo of Ryan Ratkovec

Ryan Ratkovec

June 10, 2021

5  out of  5
rating by Ryan Ratkovec
"Awesome! Jessup was well prepared for our review of the policy we had originally. He reviewed our policy and was able to help us get more for what we needed! Jessup is a great guy and easy to work with and very knowledgable! I recommend him to work with!"
We responded:
"Thank you very much, Ryan!! It was an absolute pleasure working with you, and I look forward to working with you and your family for years to come!"
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Ellen Peterson

May 24, 2021

5  out of  5
rating by Ellen Peterson
"Jessup Fredrick did a great job of reaching out to me as a new customer to him, to get to know me and my insurance needs. I love his enthusiasm!! Couple that with his experienced staff, and you have a terrific team. Looking for ward to working with him long term!!"
We responded:
"Thank you very much for the review, Ellen!! It was an absolute pleasure meeting you today, and I look forward to working with you and your family for years to come!"
Profile photo of L'BRI Pure.Natural.Skincare (Liz Kultgen)

L'BRI Pure.Natural.Skincare (Liz Kultgen)

May 7, 2021

5  out of  5
rating by L'BRI Pure.Natural.Skincare (Liz Kultgen)
"About 15 years ago, we were referred to State Farm. Our first thought was why would we want to change to different insurance, but through a series of misfortune, had no choice. Now we wish we would have done it sooner! We ended up having better, more personal service at a more affordable price. I love that it is a ‘home town’ experience with people from your own community."
We responded:
"Thank you very much for the review Liz! We’re beyond thankful that you made the switch, and we take great pride in providing that ‘home town experience’!"
Profile photo of Heather Goodwin

Heather Goodwin

April 15, 2021

5  out of  5
rating by Heather Goodwin
"Jessup Fredrick's staff members do an excellent job aiding me in handling all of my personal insurance needs. I feel that my questions and concerns are consistently handled in an extremely timely fashion. Whether I choose to stop in the office, phone in or e-mail I have been treated respectfully. I receive full answers and explanations to my concerns every time. My change requests are handled seamlessly. In selecting the Fredrick agency I feel that I'm not only receiving the strength of an A.M. Best A++ rated company, State Farm Insurance, but also tremendous customer service directly through the agency."
We responded:
"Thank you very much for the review, Heather! We take great pride in our customer service, and I’m beyond excited to hear you’ve had a wonderful experience. If there’s absolutely anything you need we’re here for you, and all of our customers for that matter. Have a wonderful weekend!!"